Terms & Conditions
Welcome to Top of the Tops! By using our website and purchasing products from us, you agree to the following terms and conditions. Please read them carefully.
1. General
1.1. These terms and conditions apply to all users of the Top of the Tops website and to all purchases of products made through the website.
1.2. By accessing or using our website, you agree to be bound by these terms and conditions. If you do not agree with any part of the terms, you must not use our website.
2. Products
2.1. We sell a variety of football shirts, including home, away, goalkeeper, and training shirts.
2.2. All product descriptions, images, and prices are accurate at the time of posting. However, we reserve the right to make changes without prior notice.
2.3. We do our best to display colours as accurately as possible, but please note that colours may vary depending on your screen settings.
3. Orders
3.1. All orders are subject to acceptance and availability. Once you place an order, you will receive an email confirming the details.
3.2. We reserve the right to refuse or cancel any order for any reason, including pricing errors or stock unavailability.
3.3. In the event of an order cancellation, any payments made will be refunded in full.
4. Payment
4.1. Payment must be made in full at the time of purchase.
4.2. All prices are listed in GBP (£) and include VAT where applicable.
4.3. If your payment is declined, your order will not be processed.
5. Shipping & Delivery
5.1. We offer delivery to addresses within the UK. Shipping costs will be calculated at checkout based on your location and selected delivery method.
5.2. Delivery times are estimated and not guaranteed. We are not responsible for delays caused by the courier or other factors beyond our control.
5.3. You will receive a confirmation email with tracking information once your order has been dispatched.
6. Returns & Refunds
6.1. If you are not satisfied with your purchase, you may return it within 14 days of delivery for a refund or exchange, provided the item is unused and in its original condition.
6.2. To initiate a return, please contact our customer service team at info@topofthetops.co.uk with your order number and reason for return.
6.3. You are responsible for the cost of returning items unless the product is faulty or we made an error with your order.
6.4. Refunds will be processed within 14 days of receiving the returned item.
7. Privacy
7.1. We are committed to protecting your privacy. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.
8. Intellectual Property
8.1. All content on this website, including text, images, logos, and graphics, is the property of Top of the Tops and is protected by copyright law.
8.2. You may not reproduce, distribute, or use any content from this website without our express written permission.
9. Liability
9.1. To the extent permitted by law, Top of the Tops will not be liable for any indirect or consequential loss arising out of the use of our website or products.
9.2. Our liability for direct loss arising from any issue with your order or product will be limited to the value of the product purchased.
10. Governing Law
10.1. These terms and conditions are governed by and construed in accordance with the laws of England and Wales.
10.2. Any disputes arising under or in connection with these terms and conditions will be subject to the exclusive jurisdiction of the courts of England and Wales.
11. Changes to Terms
11.1. We reserve the right to update or change these terms and conditions at any time. Any changes will be posted on this page, and your continued use of the website constitutes acceptance of those changes.
12. Contact Information
If you have any questions or concerns about these terms and conditions, please contact us at:
Top of the Tops
Suite 26. 1-3 The Courtyard
Calvin Street, Bolton
BL1 8PB
United Kingdom